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Delivery templates

The working artefacts themselves — waterfall, agile, programme and portfolio. Real files, not examples: the formulas calculate, the checks fire, and every one tells you what feeds it and what it feeds.

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Knowledge Centre

Practical guidance from our delivery experience — change, transformation, and the things that decide whether it sticks. Search or filter to find what you need.

Showing all 60 insights

Leadership20 articles

Leadership

What Makes a Great Interim Specialist (And How to Spot the Wrong One)

The difference between a good interim and a poor one is not on the CV. Five things that separate them – and the warning signs worth acting on early.

Aug 2026
Leadership

Bridging the Gap: How Independent Experts Can Elevate Internal Teams

Independent change specialists work best as collaborators, not replacements – bridging capability gaps while internal teams keep control of delivery.

Aug 2026
Leadership

Why Dyslexia is a Strength in Driving Change Agendas

John Dean, CEO of Change Specialists, on how dyslexia became an asset in leading complex change – holistic problem solving, resilience, and…

Aug 2026
Leadership

Lessons from the Frontline: Real-World Change Management Case Studies

Three real change programmes, three hard lessons – on absent sponsors, resistance that is not really about the technology, and pacing change to an…

Aug 2026
Leadership

Lessons from the Field: What I Have Learned Leading Change Across Teams and Decades

John Dean, CEO of Change Specialists, on five lessons learned across 30 years of leading change – why people resist being changed, and why no…

Aug 2026
Leadership

Managing Change in Uncertain Times

May 2026
Leadership

Why Managers Matter More Than Ever During Transformation

May 2026
Leadership

Why Many New Year Resolutions Fail at Work – How To Make Change Stick

At Change Specialists, we know that change management is not about posters and PowerPoint decks. It’s the bridge between intent and outcome.

Jan 2026
Leadership

People Positive Transformation: Why Human Value Must Lead the AI Revolution

At Change Specialists, we know that change management is not about posters and PowerPoint decks. It’s the bridge between intent and outcome.

Dec 2025
Leadership

Change Management Is Not A Barrier, But The Bridge To Impact

At Change Specialists, we know that change management is not about posters and PowerPoint decks. It’s the bridge between intent and outcome.

Aug 2025
Leadership

AI is Reshaping the CIO Agenda – And That’s a Good Thing

Change Specialists, Thriving

Jul 2025
Leadership

How To Thrive Through Change

Change Specialists, Thriving

Jun 2025
Leadership

Why Technology Should Enhance, Not Replace, Human Connections

Change Specialists, Change to Grow

Feb 2025
Leadership

Understanding and Overcoming Resistance to Change

Change Specialists, Change to Grow

Oct 2024
Leadership

The Importance of Skill Alignment Over Availability in Project Teams

In the world of project and change management, the composition of your team can make or break a programme. The Importance of skill alignment over…

Mar 2024
Leadership

Why Turning Resistance Into Advocacy Is Crucial To Success

Every individual has the potential to be an agent of change. Turning resistance into advocacy supports success. But what steps can you follow when…

Aug 2023
Leadership

How To Attract and Retain Best In Class IT Resource

In a rapidly evolving digital landscape it is a challenge to attract and retain best in class IT resource. This blog post, will explore the…

Jul 2023
Leadership

Why Effective Project Leadership Supports Successful Outcomes

Effective project leadership is quite rightly viewed as a critical part of the jigsaw in achieving success, especially when delivering change.…

May 2023
Leadership

The Great Return Needs Great Communication

With many organisations welcoming staff back to the office this Spring senior leader’s enthusiasm for returning to the office might, to some,…

Apr 2022
Leadership

Hiring in a candidate driven market

In the current candidate driven market its essential that you move quickly to make the best hire. The market has changed, organisations need to…

Apr 2022

Delivery practice17 articles

Delivery practice

Running an Effective PMO: Benefits, Practice and the Roles That Carry It

What a PMO delivers, the five things that make one effective, and the two roles that decide whether it adds value or just produces documents.

Aug 2026
Delivery practice

Mitigating Risk in Large-Scale Change: A Proactive Approach

Operational, financial, regulatory and reputational risk all arrive at once on a large programme. Five things that mitigate it – starting with the…

Aug 2026
Delivery practice

Measuring Success in Change Management: Beyond KPIs

KPIs are snapshots. They show whether a system was adopted, not whether people were empowered or resigned. The qualitative and quantitative…

Aug 2026
Delivery practice

The Importance of a RAID Log from a Programme Sponsor Perspective

Risks, assumptions, issues and dependencies – what belongs in a RAID log, what a sponsor should look for, and why an entry without an owner is a…

Aug 2026
Delivery practice

Why Good Project Managers Are Not Always Good Change Managers

Two distinct skillsets, routinely confused. Why change management bolted on at the end cannot deliver adoption – and what staffing both roles…

Aug 2026
Delivery practice

Programme Health Check: Driving Success in Strategic Initiatives

A structured review that identifies risk, strengthens governance and protects benefits – with real numbers: £500k rework avoided, £5m revenue…

Aug 2026
Delivery practice

Taking Over a Programme: A Checklist for Programme Directors

Inheriting a programme? The first weeks decide the rest. Five areas to establish – status, governance, documents, roles and early wins – with what…

Aug 2026
Delivery practice

The Role of a Programme Director: Why Choosing the Right One is Critical

What separates an outstanding Programme Director from an average one – vision, communication, resilience, humility, stakeholder skill and…

Aug 2026
Delivery practice

Is Your Business Truly Ready for Transformational Change?

Change Specialists, Are you ready for change?

Aug 2025
Delivery practice

Are You Reaping The Rewards Of Transformation?

Change Specialists, Change to Grow

Apr 2025
Delivery practice

The High Cost of Poor Change Management

Change Specialists, Change to Grow

Dec 2024
Delivery practice

5 Tips for Turning Around a Project in Need of Recovery

Change Specialists, Change to Grow

Oct 2024
Delivery practice

How to Maximise ROI in Change Management

Basic Drills for Governing Change in 4 Steps – Change Specialists

Sept 2024
Delivery practice

Basic Drills for Governing Change in 4 Steps

Basic Drills for Governing Change in 4 Steps – Change Specialists

Aug 2024
Delivery practice

5 Tips for Developing a Project Plan

Project planning is a critical phase in the project management lifecycle, as it lays the groundwork for the successful execution and delivery of…

May 2024
Delivery practice

How to Implement SMART Project Requirements

In this post Change Specialists CEO, John Dean, shares his tips and steps outlining how to Implement SMART project requirements. This approach…

Jun 2023
Delivery practice

Best Practice Techniques for Governing Change Programmes

In today’s uncertain economic climate and competitive landscape, having in place effective governance for IT and change programmes is critical to…

Jun 2023

Methods7 articles

Methods

Leveraging the MoSCoW Method for Effective Prioritisation

Must, Should, Could, Won’t have this time – how MoSCoW turns a scope argument into a recorded decision, with five things that make it work and two…

Aug 2026
Methods

Understanding the 7 R’s of Change Management

Reason, Risk, Resources, Return, Responsible, Relationship and Review – a framework for testing whether a change has been thought through, with…

Aug 2026
Methods

Change Management Glossary: 20 Terms Explained

Plain-English definitions of the 20 change management terms that matter most, from stakeholder engagement to change readiness and governance…

Aug 2026
Methods

What Really Drives Change Success?

Change Specialists, Change to Grow

Mar 2025
Methods

Selecting the Right Project Methodology

As a sponsor of projects or programmes, your decisions will significantly influence the project’s outcome. One crucial decision is selecting the…

Jul 2024
Methods

The 5 Pillars You Need To Create Lasting Change

John Dean, CEO shares his view of the 5 pillars you need to create lasting change. In today’s fast-paced business environment, sustainable…

Dec 2023
Methods

How To Manage Backlog In Agile

Change Specialists Practice Director, Julian Brown, shares his 5 best practice steps to manage backlog in an Agile environment. I’ve witnessed a…

Sept 2023

Sector insight9 articles

Sector insight

Effective Change Management in the UK University Sector

Five change strategies for UK higher education, with what Suffolk, the Open University, Manchester, Warwick and Edinburgh each got right.

Aug 2026
Sector insight

Change Management in Financial Services: Regulation, Rates and Digitisation

In financial services the deadline is set by the regulator, not the programme board. Why change management here is a compliance discipline – FCA…

Aug 2026
Sector insight

Why NHS Transformation Fails: Technology Is Now the Easy Part

NHS trusts no longer struggle to implement technology – they struggle to change themselves. Why cultural readiness, not digital maturity, decides…

Aug 2026
Sector insight

Driving Change in NHS Trusts: The Role of Technology and Efficiency

How NHS Trusts are using electronic records, telemedicine, AI and automation to improve patient care – and why these programmes succeed or stall…

Aug 2026
Sector insight

Why AI Adoption Fails: 5 Realities Every Leader Must Face

AI Adoption, Change Specialists

Mar 2026
Sector insight

The Integration Risks That Derail Public Sector Reform

Some public sector integrations fail quietly – not because of ambition, but because predictable risks around decisions, accountability, and…

Feb 2026
Sector insight

Embracing Trends to Stay Ahead in a Complex World

Change Specialists, Change to Grow

Jan 2025
Sector insight

Why Cyber Security is Vital in Today’s Digital Landscape

In our increasingly interconnected world reliable cyber security is rightly a high priority for organisations. This blog post from our CEO John…

Jul 2024
Sector insight

FCA Consumer Duty – Is Your Project Team Ready?

FCA Consumer Duty implementation is top of mind for many organisations, and with good reason! The rules apply to regulated firms providing retail…

Dec 2022

News7 articles

News

Change Specialists Named as a Supplier on G-Cloud 15

Change Specialists confirmed on the G-Cloud 15 Framework

Aug 2026
News

Change Specialists Awarded DOS7 – Digital Specialists Framework Contract

Change Specialists Awarded DOS7 – Digital Specialists Framework Contract

Feb 2026
News

G-Cloud 14 Framework for the Second Consecutive Year

Change Specialists confirmed on the G-Cloud 14 Framework for the second consecutive year

Nov 2024
News

Change Management Question & Answer with the National Housing Federation

Change Specialists CEO John Dean was thrilled to be invited to join the recent National Housing Federation Eastern Region HR Forum Change…

Jun 2023
News

Crown Commercial Service supplier for DOS 6 & G-Cloud – Change Specialists Ltd

We are delighted to announce that Change Specialists are now an approved supplier on the Crown Commercial Service (CCS) Digital Outcomes and…

Nov 2022
News

Introducing CS Flex Service Assurance Model

Change Specialists Flex Service (CS Flex) enables you to buy in professional change capability when and where you need it. More flexible, dynamic…

Oct 2022
News

Change Specialists achieve Gold status rating by EcoVadis.

Change Specialists is delighted to have been ranked among the top 5% of global companies for our commitment to sustainability, achieving Gold…

Jun 2022