The Challenge:
Client is in the process of Digitising their claims management processes to improve their agility and increase operational efficiency and are using a Project Management service to manage the delivery of a number of IT projects that includes the migration of a back book of data.
How CS Flex Provided the Solution:
- Responsible for delivering the projects, with authority and responsibility from the Project Board to run the project on a day-to-day basis
- Define the scope of the initiative, own and manage project goals, risks, issues, assumptions, dependencies, financials and resources
- Lead and support engagement with client
- Escalate identified risks in accordance with internal governance processes and controls, creating a culture that continually probes, debates and identifies solutions for issues and risks
- Work with PMO lead to ensure timely, accurate and informative reporting of all change initiatives
- Own and resolve project risks and issues
- Plan & allocate resources
- Manage & control the project budgets