Many organisations are welcoming staff back to the office this Spring. To some, senior leaders’ enthusiasm for that return might suggest old-school thinking. Studies highlight a disconnect between leadership teams and employees over future working models.
Last summer The Future Forum surveyed 10,000 workers globally. Three quarters (75%) of executives wanted to work from the office 3-5 days per week, compared with one third (34%) of staff. Of the executives who had worked completely remotely through the pandemic, 44% said they wanted to return every day. Only 17% of staff said the same.
Many staff have missed the informal connections and culture an office offers. Their default position has shifted, though. They no longer want to commute every day, and they put a high value on the flexibility and work-life balance that remote working offers.
The UK faces widespread staff shortages. Where an organisation is not transparent about post-pandemic remote working, and does not document and promote a robust home working policy, staff report low levels of satisfaction. That in turn affects staff retention, and the ability to attract and hire new talent.
Finding the right balance is at the heart of successful hybrid working. Organisations want to keep control of productivity, encourage collaboration, and build company culture. Their staff want to choose where and when they work to achieve a healthy work-life balance.
Leaders should listen to their staff. Consult on plans for the future working model, and offer a channel for people to raise questions or concerns.