The frameworks we hold. The way we assure our own service. The material we deliver with. All of it open, and all of it checkable.
Change Specialists deploys the change and transformation people an organisation needs when something important has to land.
We work right across the public and private sectors – government, financial services, higher education, healthcare and business services. Public bodies appoint us through frameworks they already hold. Private sector clients contract with us directly. The people are the same.
Every specialist is assessed twice before you meet them: once by a talent specialist, once by a change specialist who has done the role. You meet a shortlist of people who can do the job.
Independent checks that protect delivery quality, surface risks early and keep improvement actions moving.
Service Assurance gives you a simple, independent view that the service is delivering what was agreed, and that anything raised is acted on. It helps you to:
It is deliberately light touch, designed to protect delivery without distracting the people doing it. Reviews are carried out by our Service Assurance Manager, independently of the team delivering your work.
What you get back: an assurance review summary, the feedback themes from both sides, the risks and improvement actions, and updated action tracking. Usable evidence that quality is being managed – not another administrative checkpoint.
You stay in control of your programme. We are accountable for the quality of what we put into it.
This is how CS Flex runs. Consultancy and Delivery are assured under their Statement of Work.
Public sector buyers can appoint us through frameworks they already hold.
Private sector clients contract with us directly. Either route reaches the same four services.
Framework Contract RM1557.15. Crown Commercial Service became the Government Commercial Agency on 1 April 2026.
Everything we run change with is published. Go and look.
“All requests for support are treated quickly, professionally and tailored to our needs, enabling us to get the right capability. Change Specialists are a great addition to our business and I’d recommend them.”
Stephen Donne — Director of Transformation, Nottingham Building Society
Scope, governance, cost and reporting are agreed before work begins – a Statement of Service for CS Flex, a Statement of Work for Consultancy and Delivery, recruitment terms for CS Fixed.
Our standard terms are published in full, so you can read them whenever you like.
