The Great Return Needs Great Communication

With many organisations welcoming staff back to the office this Spring senior leader’s enthusiasm for returning to the office might, to some, suggest old school thinking, with some studies highlighting a leadership team-employee disconnect with regards future working models.  

Last summer The Future Forum surveyed 10,000 workers globally, finding three quarters (75%) of executives expressing a desire to work from the office 3-5 days per week compared to one third (34%) of staff. 44% of executives who have worked completely remotely through the pandemic, said they wanted to come back to the office every day, only 17% of staff said the same.

Many staff have missed the informal connections and culture that an office setting offers, however their default position has shifted, and they no longer want to spend time commuting into offices every day. They also put high value on the flexibility and work life balance that remote working can offer. 

Against a backdrop of staff shortages across the UK, staff who don’t believe their organisation is being transparent on post pandemic remote working, by documenting and promoting a robust home working policy, are reporting low levels of employee satisfaction This in turn is impacting staff retention, and the ability for organisations to attract and hire new talent.

Finding the right balance is at the heart of successful hybrid working. Organisations want to keep control of productivity, encourage collaboration, and build company culture. Their staff want to choose where and when they work to achieve a healthy work-life balance.

Leaders should be encouraged to listen to their staff, consulting on plans for their future work model and offering a channel for them to raise questions or concerns. 

Hiring in a candidate driven market

In the current candidate driven market its essential that you move quickly to make the best hire. The market has changed, organisations need to review their hiring process and speed up the time between attracting candidates, interviewing and making an offer. 

Our advice is if the candidate in front of you has the skills, experience and approach that fit your needs, then make an offer. This may be the first person you meet, especially if your hiring partner has created a strong short list.  

Here are a few points to consider in order to make a successful hire in the current market.

Be clear on your requirement

If the requirements are clear and concise this will help you to focus on the essential skills and experience that you need. Make sure that you involve all stakeholders at the outset.

Drill down on the detail such as essential technical and soft skills, as well as budget and expectations around location and time required onsite.

Sell the opportunity

What makes your organisation a great place to work? Be clear on your offering.

This should include an overview of ways of working, such as hybrid and flexible working as well as benefits associated with the role where applicable.  

Research market rate  

Benchmark, then set a realistic budget. This will ensure that you can compete for, and retain, the best talent.

If your budget doesn’t match your requirement, it’s time to review and refine both elements.   

Establish a timeline – and stick to it

Set a timeline, ringfence diary slots to review candidate profiles and interview. Establish milestones in your hiring process in order to measure progress.

Consider a one stage interview process. 

Make a decision

Act quickly, especially when you know you’re interested in a candidate.

Even if you haven’t made a decision yet, follow up with the candidate often. The likelihood is that they will be actively interviewing. Give a clear timeframe and stay connected.   

Hire and onboard

Your onboarding process makes a big difference in how successful your new hire is within your organisation.

First, be prompt in issuing necessary paperwork to make the hire. Plan an induction, issue equipment, set up system access, schedule intro meetings – you want the first impression of working with your organisation to be a positive one.